Privacy Policy
Effective October 31, 2026
Reynolds Home Inspection ("we," "us") operates reynoldsinspectionservices.com. This policy explains what information we collect when you visit the site or contact us, how we use it, and the choices you have.
Information You Give Us
When you use the contact form, we collect the information you enter: your name, email address, phone number (optional), and your message, which may include a property address, size, year built, closing date, and the services you are interested in. If you call, text, or email us, we receive the contact details and content you send.
We use this information only to respond to you, prepare quotes, schedule inspections, and provide our services.
Information Collected Automatically
We use two analytics tools to understand how the site is used and to improve it:
- Google Analytics collects information such as pages viewed, approximate location, device and browser type, how you arrived at the site, and actions you take (for example, tapping the phone number or submitting the contact form). It uses cookies or similar technologies.
- Microsoft Clarity records how visitors interact with pages, including clicks, taps, scrolling, and mouse movement, and produces session replays and heatmaps. Clarity masks the text you type into form fields by default.
These tools collect this information through cookies and similar technologies and send it to Google and Microsoft, which process it under their own privacy terms.
How We Use Information
- To respond to inquiries and schedule and perform inspections.
- To operate, secure, and improve the website and our services.
- To measure which pages and contact options are most useful.
- To comply with legal obligations.
We do not sell your personal information.
Who Receives Information
We share information only with service providers that help us run the site and communicate with you:
- Formspree, which processes contact form submissions and delivers them to us.
- Google (Google Analytics) and Microsoft (Clarity), for the analytics described above.
- Our website hosting provider, which serves the site.
We may also disclose information when required by law or to protect our rights and the safety of others.
Your Choices
- You can block or delete cookies in your browser settings.
- You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
- You can learn about Microsoft's data practices in the Microsoft Privacy Statement.
- You can ask us to access, correct, or delete the information you sent us through the contact form by emailing us at the address below.
Data Retention and Security
We keep contact and inspection-related information for as long as needed to respond to you, provide services, and meet legal or business record-keeping needs. We take reasonable steps to protect information, but no method of transmission or storage is completely secure.
Children
This site is intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact Us
Questions or requests about this policy:
Reynolds Home Inspection
Email: info@reynoldsinspectionservices.com
Phone: (773) 547-0434